Mumbai, July 2025 – A leading e-commerce platform has teamed up with Hurix Digital to fix an old pertinent problem. This e-commerce platform wanted to make online shopping accessible to everyone. This project opened doors for millions of users worldwide, including those with disabilities. They can now browse, shop, and enjoy the platform like anyone else.
Millions of Internet users hit this e-commerce site every day. But for people with visual impairments, hearing challenges, or cognitive hurdles, it wasn’t always smooth sailing. Buttons were hard to find. Text didn’t work well with screen readers. In addition to being compliant with global standards, Hurix Digital built a platform that welcomes everyone.
Gokulnath Balasubramanian, Vice President – Content Transformation, Hurix Digital, said, “Our team lives for this stuff. Taking our skills in education tech and accessibility to make something real and meaningful. Seeing millions of people shop more easily because of what we built? That’s the kind of win that keeps us going.”
A representative from the e-commerce platform commented on the success of the collaboration, stating, “Thanks to Hurix, our platform is now accessible to a wider audience. Their ongoing support has been crucial in maintaining compliance.”
It all started with a deep dive into the platform. Hurix’s crew went above and beyond to identify what wasn’t working, such as confusing navigation or improper color contrast. Then they partnered up with the e-commerce team to fix it, step by step. The outcome is an e-commerce platform that is compliant with the WCAG 2.1 standards. That phrase is not just another buzzword. It means a lot for the industry.
For shoppers, it’s a breath of fresh air. If you’re visually impaired, screen readers now guide you smoothly, and sharper colors make everything pop. Got cognitive challenges? The layout’s cleaner, the directions simpler. It’s not just for those with disabilities, though everyone’s noticing how much easier it is to shop. Little tweaks, big difference.
The e-commerce company is reaping rewards too. More people can use the site, which means more happy customers and a bigger crowd. They’re also dodging legal headaches by staying ahead of accessibility laws. Numbers corroborate the success of this project. User engagement’s up, and that’s proof this wasn’t just a feel-good move.
Curious how your business can step up its accessibility game? Check out Hurix Digital’s solutions on Accessibility Solutions page.
About Hurix Digital
Hurix Digital is transforming how digital content is experienced globally. With 25+ years of experience as an innovator of digital publishing technology, Hurix Digital powers business agility for leading publishers and corporate organizations globally with our mobility and digital content solutions. More than 10 million users across 25+ countries in 20+ languages experience Hurix Digital every day.
Hurix Digital works with customers worldwide to design & develop digital learning & content solutions for the 21st-century learner. An end-to-end digital content solution provider, they create, publish, and distribute engaging digital content across traditional and newer mobile platforms, formats, and devices. They offer a wide range of eLearning services and technology solutions, making them the ideal destination from design to delivery of digital content.
