Pre-sales consulting is an integral part of the sales cycle. It includes conducting customer analysis, product and industry research and a whole lot of other activities that are undertaken before acquiring a customer. Our client, one of the largest independent providers of F&I products in the automotive industry wanted their pre-sales consultants to be well-trained in delivering expert professional services.
The challenge here was that the consulting team of the client were all new to that particular role. Hurix helped them chalk out a comprehensive training strategy and also create relevant training content.
Highlights of the case study:
- Brainstormed with the SMEs and business stakeholders to address the learning needs
- Developed training content from scratch
- Defined the structure and flow of training sessions
Download the complete case study to know more about how Hurix helped the client in creating training content for their pre-sales consultants.