Hurix Digital Boosts Global Furniture Giant with Interactive Training Videos

Mumbai, Maharashtra, India  — Hurix Digital, a global leader in digital content and technology solutions, partnered with a leading furniture manufacturer to develop engaging interactive training videos at scale and to meet the needs of a diverse group of teams. The overall program has improved employee product knowledge, onboarding times, and engagement levels worldwide.

The client was looking for a high level of consistency and a quality and engaging training experience for their sales teams, installation teams, and customer support staff worldwide. Their previous materials were manuals, slides, and scattered video content. It did not engage or motivate the learners and lacked any form of interactivity. The onboarding process took too long, and there were knowledge gaps.

Hurix Digital developed interactive training videos with interactive quizzes, hotspots, branching scenarios, pseudo-real-life task interaction, and embedded assessments to enhance engagement for remote learners. The videos contain simulated tasks to complete, like assembling furniture, speaking to a customer, and troubleshooting a problem. The modules were designed to ensure that they could be easily linked and integrated into their LMS while providing analytics results that allow the client to track learner progress and completion.

Within weeks, the client released the first series of videos on three continents. Initial feedback has been very strong: new hires have been onboarding faster, customer support agents have improved their understanding of the product, and they have increased their engagement from their immersive experience of interactive videos.

John Holdcroft, Senior VP (Sales) at Hurix Digital, added: “With hotspots along the way, and branching paths to follow, it has turned a complex process into a nice, simple experience. Learners are involved in the learning process, and not just passive viewers.

Read the full case study here: Hurix Digital Crafts Interactive Training Videos for a Global Furniture Giant

About Hurix Digital

Hurix Digital is transforming how digital content is experienced globally. With 25+ years of experience innovating digital publishing technology, Hurix Digital powers business agility for leading publishers and corporate organizations globally with our mobility and digital content solutions. More than 10 million users across 25+ countries in 20+ languages experience Hurix Digital daily.

Hurix Digital works with customers worldwide to design & develop digital learning & content solutions for the 21st-century learner. An end-to-end digital content solution provider, they create, publish, and distribute engaging digital content across traditional and newer mobile platforms, formats, and devices. They offer a wide range of eLearning services and technology solutions, making them the ideal destination from design to delivery of digital content.