Major Airline Overcomes Training Hurdles Using Hurix Digital’s Virtual Learning Solution

Mumbai, Maharashtra, India – A leading airline solved one of aviation’s biggest headaches. Working with Hurix Digital, they replaced outdated classroom training with a Virtual Instructor-Led Training (VILT) platform that’s getting employees to complete their courses.

Here’s what sparked the change. The airline’s traditional training approach was falling apart. Picture this: employees spread across airports nationwide, working rotating shifts, trying to coordinate schedules for mandatory classroom sessions. Many couldn’t attend. Others sat through sessions exhausted after red-eye shifts. Completion rates tanked. Knowledge gaps widened. Something had to give before these training failures impacted operations or safety.

“Airlines face unique training challenges that classroom learning simply can’t solve anymore,” explained Nitin Sharma, Senior VP – Sales, Hurix Digital. “Our VILT platform proves you can maintain that crucial instructor connection while giving employees the flexibility they desperately need. We’re seeing engagement levels that surprise even veteran training managers. When people can learn on their schedule, they actually want to learn.”

This VILT platform keeps the best parts of classroom learning while ditching the logistical nightmares. Real instructors lead live sessions where questions get answered instantly. A flight attendant in Miami can raise her hand virtually while a colleague in Seattle nods along. The instructor sees both, adjusts the pace, and shares an extra example when concepts prove tricky. It feels like being in the same room, minus the travel costs and scheduling chaos.

Between live sessions, employees dive into interactive simulations tailored to aviation realities. Ground crews practice handling difficult passenger scenarios without real angry customers. Maintenance teams troubleshoot engine issues on virtual aircraft. Flight attendants rehearse emergency evacuations where mistakes become learning opportunities, not safety risks. Each simulation mirrors actual job situations that these professionals face daily.

The transformation started showing up everywhere once employees embraced the platform. Completion rates shot up because people could finally fit training into their lives. A pilot finishing a course between flights. A gate agent reviews procedures during a slow afternoon. Night shift workers learning when they’re alert instead of forcing themselves through 8 AM classes.

The airline noticed operational improvements, too. Customer compliments increased as the service staff applied new techniques immediately. Safety audit scores climbed. New procedures rolled out faster because training deployment no longer required months of classroom scheduling. When regulations changed, updated training reached everyone within days, not quarters.

Ready to transform your workforce training like this airline? Discover how Hurix Digital’s simulated learning experiences can work for your industry 

About Hurix Digital

Hurix Digital is transforming how digital content is experienced globally. With 25+ years of experience as an innovator of digital publishing technology, Hurix Digital powers business agility for leading publishers and corporate organizations globally with our mobility and digital content solutions. More than 10 million users across 25+ countries in 20+ languages experience Hurix Digital every day.

Hurix Digital works with customers worldwide to design & develop digital learning & content solutions for the 21st-century learner. An end-to-end digital content solution provider, they create, publish, and distribute engaging digital content across traditional and newer mobile platforms, formats, and devices. They offer a wide range of eLearning services and technology solutions, making them the ideal destination from design to delivery of digital content.