Mumbai, July 2025 – When a major utilities provider watched their cloud costs balloon out of control and security threats multiply, they turned to Hurix Digital for help. What followed was a systematic overhaul that brought their cloud infrastructure back from the brink of failure.
The utility company has millions of clients in various geographies. They joined the cloud bandwagon like their peers as they hoped to get more efficiency. Rather, they were shocked to find that their bills at the end of every month were way more than their budgets. Their IT employees were overwhelmed with management activities.
Things went from bad to worse quickly. Critical applications slowed to a crawl. Security alerts piled up. The very infrastructure meant to modernize their operations threatened to bring them down instead.
Hurix Digital stepped in with a targeted managed services approach. Rather than applying generic solutions, the team dug deep into the utilities provider’s specific setup. They discovered redundant services burning through budgets, misconfigured resources causing slowdowns, and security gaps leaving doors wide open.
Nitesh Kumar, Vice President and Strategic Business Unit Head – Cloud Services, Hurix Digital, reflected on what made this project unique: “Every organization talks about digital transformation these days. But when transformation turns into chaos, you need partners who can act fast and think clearly. Our engineers didn’t just fix problems. They built a foundation on which this utility provider can grow. That’s the difference between putting out fires and building something sustainable.”
The utilities provider regained confidence in their technology choices. Their IT team, once overwhelmed, now manages cloud resources with clarity and control. By automating routine tasks, staff can focus on innovation rather than firefighting.
The utilities provider’s leadership put it simply: “Hurix Digital managed services played a critical role in preventing our IT services from failing on the cloud. Their quick response to our challenges stabilized our operations easily.”
What started as crisis management evolved into a strategic partnership. Hurix Digital implemented monitoring systems that catch issues before they escalate. They created scaling policies that adjust resources based on actual demand, preventing both waste and bottlenecks. Documentation and knowledge transfer ensure the utilities provider won’t face similar crises again.
About Hurix Digital
Hurix Digital is transforming how digital content is experienced globally. With 25+ years of experience as an innovator of digital publishing technology, Hurix Digital powers business agility for leading publishers and corporate organizations globally with our mobility and digital content solutions. More than 10 million users across 25+ countries in 20+ languages experience Hurix Digital every day.
Hurix Digital works with customers worldwide to design & develop digital learning & content solutions for the 21st-century learner. An end-to-end digital content solution provider, they create, publish, and distribute engaging digital content across traditional and newer mobile platforms, formats, and devices. They offer a wide range of eLearning services and technology solutions, making them the ideal destination from design to delivery of digital content.
